What We Collect and How We Use It
When you open an account, we collect the details needed to verify your identity and run your account: your name, contact number, email address, and the payment channel you use — JazzCash, Easypaisa, Raast, or bank transfer. We limit collection to what is strictly necessary for
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account operation. Your transaction records — deposit amounts, withdrawal requests, and the method used — are logged against your account. This lets our support team trace any payment query accurately. If a JazzCash deposit is not reflecting or an Easypaisa withdrawal is delayed, those records are
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how we locate and resolve the issue. We use your data to operate your account, process your payments, and respond to queries you raise. We do not sell your data. When we share data at all, it goes to payment processors handling funds movement or to
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technical partners maintaining account infrastructure — strictly for those functions. Local data-protection law may apply depending on where you access the platform. This platform is available only where local law permits it, and the same principle governs our data-handling obligations. If your jurisdiction establishes data-subject rights
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— such as the right to access, correct or delete your records — those rights apply to your account data held by us. We retain your data for as long as your account is active. After closure, we keep what applicable law requires and delete the
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rest. Contact our support team if you want a copy of your data, need to correct something, or want to ask about deletion.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.